Withdrawing crypto to another crypto wallet
You can withdraw crypto to another crypto address by following these easy steps:
- Log onto your www.altcointrader.co.za account with your username or email address and your password.
- In the top menu, click on the "Withdrawal" menu button.
- On the Withdrawal page select the cryptocurrency option.
- Select the cryptocurrency you would like to withdraw.
- Select the transfer network you would like to use for the withdrawal. Please make sure that the transfer network you select is supported on the receiving platform.
- Enter the crypto address and amount you would like to withdraw and press the "withdraw" button.
- Confirm the network you selected. If the network is correct, press the "Confirm" button. If the network is incorrect or you wish to select a different network, press the "Cancel" button and select the correct network.
- Confirm all the details of your withdrawal by pressing the "Confirm" button.
- If you have 2FA active on your account you will be prompted to enter a 2FA code and an email OTP, if you do not have 2FA active, an SMS will be sent with the OTP. Press the "SMS OTP' button.
- Press the "Request OTP" button, enter the OTP sent to the cellphone number registered to your AltCoinTrader account, and press the "Submit" button.
- Press the "Email OTP", press the "Request OTP" button, enter the OTP sent to the email address registered to your AltCoinTrader account, and press the "Submit" button.
- Once you have entered and confirmed both your OTPs, press the "Confirm" button.
- Confirm your withdrawal by pressing the "OK" button.
Tips and tricks when withdrawing Crypto
- Complete your profile on the "Profile" page in order to allow you to make a withdrawal
- ALWAYS make sure you have entered your correct crypto address details and memo tag if needed.
- ALWAYS remember to click the withdrawal confirmation link sent to your email address to verify and confirm if you would like us to process the withdrawal.
- Crypto withdrawal fees can be found on our fees page https://www.altcointrader.co.za/trading-fees
- REMEMBER to send bitcoin or any other crypto to the correct address.