To verify your account you need your proof of identity, proof of residence, a Picture of Yourself Holding Your ID, a verified cellphone number as well as completed profile information. You can verify your account by following these steps:
- Log onto your www.altcointrader.co.za account with your username or email address and your password.
- Click on your "Username" in the top right-hand corner of the website and select "Profile".
- Click on the "Verification Tab" on the left hand side.
- In the "FICA Documents" section click on "FICA Verification".
- Ensure that you have your ID/Passport and Proof of Residence ready and click on "Next".
- Enter your personal information as per your official government documentation then click on "Save".
- Select your identity type and enter your ID/Passport number then click on "Save".
- Please take a photo of your government issued identity document and click "Save Photo".
- Additionally you can upload your government issued identity document by clicking on "Browse" and selecting your ID/Passport followed by clicking "Upload".
- Please take a selfie holding your ID/Passport as well as a piece of paper stating "AltCoinTrader, today's date and the verification reason", then click on "Save". Additionally you can upload your selfie by clicking on "Browse" and selecting your photo followed by clicking "Upload".
- Please enter your address information as per your Proof of Residence then click on "Save".
- Please take a photo of your Proof of Residence and click "Save photo". Additionally you can upload your Proof of Residence by clicking on "Browse" and selecting your document followed by clicking "Upload".
- Please enter your declarations and select that the information provided is correct.
- Your documents and information have been sent through for verification. Kindly keep an eye on your emails for further information.