To verify your account you need your proof of identity, proof of residence, a Picture of Yourself Holding Your ID, a verified cellphone number as well as completed profile information.
You can verify your account by following these steps:
- Log onto your www.altcointrader.co.za account with your username or email address and your password.
- Click on your "username" in the top right hand corner of the website and select "Profile".
- On the profile page, you will see your identity verification checklist.
- In the "Details" section you are required to fill in your first name, last name, ID number and physical address. Please make sure that all your details are correct as once you have clicked update details you will not be able to change them.
- In the "Cellphone Verification" section you can verify your cellphone number. Click here to view instructions on "How to verify my cellphone number"
In the "Fica Documents" section you will be able to upload your FICA documents for verification.
Click here to view instructions on "How to upload your FICA documents"
Tips and tricks when verifying your identity
- Enter your First and Lastname correctly as per your ID document or passport.
- Enter your ID/Passport number correctly as per your ID document or passport.
- Enter your address correctly as per your proof of residence.
- Account verification can take up to 72 hours to be completed.
- Your KYC/FICA/AML documentation can be submitted online.