If you have fallen victim to cyber theft, scams, or fraud and your stolen funds have been transferred to an AltCoinTrader account, please contact AltCoinTrader's fraud department immediately. Before contacting AltCoinTraders fraud department please do the following:
- Open a case at your local police station in order to get a case number (which will be required later on).
- Notify your bank that this has happened in order for them to assist you in blocking your account.
Once you have completed the above steps contact AltCoinTrader's fraud department (email@example.com) with the following information:
- A case number.
- A detailed description of what happened, how it happened, and when it happened.
- If possible the exact dates and times of the transactions.
AltCoinTrader will work directly with law enforcement officials to handle the stolen funds and work to resolve your case.
***AltCoinTrader requires a case number within 24 hours of reporting the case to our fraud department in order to assist you***