Please see the list of accepted Proof of Payment (POP) documents below:
- Downloaded Proof of Payment (POP)
- Please note that the downloaded Proof of Payment must contain the following:
- Date of Payment
- Amount
- Account number where the money was paid to
- The reference that was used for AltCoinTrader
**Please bear in mind that a bank statement or screenshot of the payment is not acceptable as this does not contain all the information required.**
**Please contact your bank should you have difficulties downloading a proof of payment as they will be able to assist you in this matter.**
- Please note that the downloaded Proof of Payment must contain the following:
- Cash slip with cash deposits is acceptable provided that it contains all the required information.